Come see Tassient at the Arizona Technology Summit. Aug. 25, 2026 in Scottsdale Learn more

The agentic AI copilot
built for IT teams

Aipex brings AI-powered assistance to device and server troubleshooting — helping your team monitor, diagnose, and resolve issues faster than ever before.

Get Started See it in action
See it in action

Watch Aipex work

See how Aipex helps IT teams move faster and work smarter.

See more demos and deep-dives on our YouTube channel.
Capabilities

Everything your IT team
needs to move faster

Aipex puts deep troubleshooting knowledge and powerful support tools at your team's side with Agentic AI Copilot.

⚡
Agentic AI Copilot
Ask questions, investigate live device state, render charts and tables, and approve actions from an AI workflow built for IT operations.
🔍
Live Monitoring
Secure, live device connections with continuous metrics to see exactly what's happening, second by second.
🖥️
Remote Support Tools
Start remote control, remote shell, file browser, transfer, restart, shutdown, and on-demand script actions from the device page.
🗂️
Complete Inventory
Track hardware, users, applications, services, network details, and Windows patch coverage across managed devices.
🤖
Cross-Platform
Live troubleshooting and remediation for remote and local Windows, macOS, and Linux devices.
🧠
Automation
Run scripts on demand or trigger them on startup, login, schedule, interval, remote desktop connection, or application start.

The full Aipex feature set.

Aipex gives IT teams a secure, AI-powered platform for monitoring, remote support, troubleshooting, administration, and device management across Windows, macOS, and Linux environments.

Agentic AI Copilot
  • Live device-aware troubleshooting with endpoint context
  • Human-in-the-loop approval for destructive actions
  • Charts, tables, maps, CSV exports, and other rich answer formats
  • Customizable prompt instructions per organization
Remote support tools
  • Remote control with user consent controls
  • Remote shell with elevated-session indicators
  • Remote file browser with upload, download, rename, and delete
  • Restart and shutdown power actions
Device inventory and groups
  • All-devices view with sorting, filtering, and recent devices
  • Hardware, OS, local network, battery, user, and session details
  • Device groups for organization and shared automation
  • Enrollment keys with automatic group assignment
Live and historical monitoring
  • Performance: CPU, GPU, NPU, memory, network, and OS
  • Network connections, interfaces, latency targets, and Wi-Fi signal
  • Processes, services, events, and top resource consumers
  • Historical charts with point-in-time process detail
Application and patch management
  • Windows patch inventory including installed and missing device counts
  • Scheduled patch deployment with reboot control and user notification
  • Organization-wide application inventory with versions and publishers
  • Per-device installed application views with AI lookup actions
Script automation and on-demand execution
  • Integrated script editor with platform-aware runtimes
  • On-demand execution with live output
  • Startup, login, interval, schedule, remote desktop, and app-start triggers
  • Apply automation to individual devices or device groups
Secure, delegated administration
  • Role-Based Access Control for administrators
  • Granular permissions for remote control, shell, files, scripts, automation, and AI
  • Audit log for administrator and device activity
  • Single sign-on with Google and Apple accounts
Dashboard and location visibility
  • Organization dashboard with connected devices, platform mix, and group summaries
  • Device location map with offline-device filtering
  • Location details including source, remote IP, ISP, and ASN when available
  • Known outages overlay and cloud provider status widgets
Cross-platform support
  • Windows, macOS, and Linux devices
  • Desktops, laptops, and servers
  • Silent install and self-updating agents
  • Outbound device connections over HTTPS, with no inbound listening ports required
Secure, hosted platform
  • End-to-end TLS 1.2+ connections
  • Multiple organizations
  • Account security controls including MFA and session timeout settings
How it works

From ticket to resolution
faster than ever before

Aipex's AI-first approach to device and server support empowers your IT team to resolve issues quickly and efficiently.

1
Deploy
Aipex's tiny application can be deployed using any delivery platform. It uses no drivers or kernel components and does not require a reboot.
2
Connect
Devices are continuously connected to the Aipex platform, and a troubleshooting session can be started instantly.
3
Investigate
Instant visibility of device properties and performance, with built-in live support tools.
4
AI Copilot
The most knowledgeable and capable troubleshooter is right alongside you, diving deeper and resolving problems faster.
Pricing

Simple pricing for
AI-driven device support

Choose the plan that matches your device count.

Free and Pro include the full Aipex feature set.
Free
Up to 10 devices

Small business? Use Aipex at no cost for up to 10 devices.

Start now
Pro
More than 10 devices

Contact Tassient for pricing, onboarding, and rollout details.

Contact us
Resources

Aipex documents and downloads

Useful product material for evaluating, sharing, and rolling out Aipex.

PDF Aipex Data Sheet A concise overview of the Aipex platform, capabilities, and product positioning. Open PDF PDF Getting Started with Aipex A practical guide for getting set up and beginning work with Aipex. Open PDF
Get started today

Your IT team,
supercharged by AI.

Get started Talk to us