Your privacy matters.
This Privacy Policy explains how Tassient, the company behind Aipex, collects, uses, stores, and shares information when you visit our website, create an account, request access, or use the Aipex platform and related services.
1. Information we collect
We may collect the following categories of information:
- Contact information such as name, email address, company name, and job title.
- Account and authentication details used to sign in and manage access.
- Usage information such as pages visited, feature activity, device details, and session data.
- Support and communications data when you contact us for help, demos, or onboarding.
- Operational and diagnostic data needed to provide, secure, and improve the service.
2. How we use information
We use personal information to:
- Provide and operate Aipex and related services.
- Create and manage user accounts and organization access.
- Respond to inquiries, provide support, and send service-related communications.
- Monitor performance, maintain security, detect abuse, and troubleshoot issues.
- Improve product functionality, reliability, and user experience.
- Meet legal, regulatory, and contractual obligations.
3. Legal bases
Where applicable, we process information based on legitimate interests, performance of a contract, consent, and compliance with legal obligations.
4. Cookies and similar technologies
We may use cookies and similar technologies to remember preferences, maintain sessions, measure traffic, and improve site performance. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.
5. How we share information
We may share information with:
- Service providers that help us host, secure, analyze, and support the platform.
- Professional advisers and auditors where necessary.
- Authorities or other parties when required by law or to protect rights, safety, and security.
- A successor entity in connection with a merger, acquisition, financing, or sale of assets.
We do not sell personal information.
6. Data retention
We retain information only as long as reasonably necessary for the purposes described in this policy, including to provide the service, resolve disputes, enforce agreements, and comply with legal requirements.
7. Security
We use standard industry administrative, technical, and organizational safeguards designed to protect information.
8. International transfers
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border data transfers. As of March 2026, our services are hosted in the United States but talk to us if you would like services and data for your organization hosted elsewhere.
9. Your choices and rights
Depending on your location, you may have rights to:
- Access, correct, update, or delete personal information.
- Object to or restrict certain processing.
- Withdraw consent where processing relies on consent.
- Request a copy of your information in a portable format.
To exercise these rights, contact us using the details below. We may need to verify your identity before responding.
10. Children's privacy
Aipex is intended for business and professional use and is not directed to children under 13. We do not knowingly collect personal information from children.
11. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date on this page and post the updated version here.
12. Contact us
If you have questions about this Privacy Policy or our privacy practices, contact us at info@tassient.com.