Major Aipex product features.

A quick overview of the core capabilities available across the Aipex platform.

Aipex gives IT teams a secure, AI-powered platform for monitoring, remote support, troubleshooting, administration, and device management across Windows, Mac, and Linux environments.

• Agentic AI Assistant
  • Endpoint and cloud tools to automatically diagnose and resolve issues
  • Human-in-the-loop approval for destructive actions
  • Data rendering with charts, tables and graphs
  • Customizable prompt instructions per organization
• Secure, hosted platform
  • End-to-end TLS 1.2+ connections
  • Device connections are all outbound to port 443, no listening ports
  • Multiple organizations
• Windows, Mac and Linux
  • Desktops, laptops and servers
  • Silent application install, self-updating
  • Less than 10MB download size
• Live Monitoring
  • Performance: CPU, GPU, NPU, memory, network, OS
  • Network connections
  • Top resource consumers
• Historical Data
  • Performance, Events and User sessions
  • Seven days of history
  • Human and AI-searchable
• (Coming soon!) Alerting
• Scripting
  • Integrated Visual Editor
  • Multiple triggers for automated execution
  • On-demand execution with live output
  • Preset and custom interpreters
• Remote Control
  • Multiple displays, Unicode clipboard
  • User consent and notification
  • Supports Windows logon screen, UAC and multiple sessions
• Remote Shell
  • Full terminal/command prompt emulation
  • Multiple session tabs, resizable
  • Run as System/root or user context
• File Transfer
  • Remote File System browser
  • Upload and download files from any web browser
• Device Inventory
  • All Devices view with sorting/filtering and groups
  • Hardware and Software
  • Services/Daemon Management
• Secure, Delegated Administration
  • Role-Based Access Control for administrators
  • Single sign-on with Google and Apple accounts (ask us about Entra ID!)
  • Audit Log of administrator activity